Terms of Service

1. Ordering and payment

Orders must be placed before the posted weekly cutoff for the selected delivery date. Payment is collected at checkout through Stripe. Prices, menus, portion options, delivery dates, and capacity limits may change from week to week.

2. Cancellations, refunds, and satisfaction

You may cancel an eligible order from your account before the posted cutoff, and the app will attempt to issue a refund to the original payment method. After the cutoff, ingredients and preparation may already be committed, so cancellations and refunds are handled case by case.

We want you to be happy with your supper. If something is wrong with your order, contact us as soon as possible and we will work with you on a fair solution, which may include a replacement, credit, partial refund, or refund at our discretion. We do not recommend promising an unconditional money-back guarantee for prepared food, but a clear satisfaction policy builds trust without creating unrealistic risk.

3. Delivery

Meals are delivered to the address saved in your account for the selected Sunday delivery date. Please keep your delivery address and notes accurate before the cutoff, including gate codes, apartment numbers, preferred drop-off location, and any other delivery details. We are not responsible for delays, failed delivery, or loss caused by incorrect or incomplete information you provide.

4. Food allergies and ingredients

Meals may contain or come into contact with common allergens, including milk, eggs, wheat, soy, peanuts, tree nuts, fish, and shellfish. Because meals are prepared in a kitchen where allergens may be present, we cannot guarantee that any meal is allergen-free. If you have a food allergy or dietary restriction, contact us before ordering.

5. Email communications

When you place an order, we email order confirmations, reminders, and delivery updates to the address on your account. These are transactional messages about your order, so they are sent whether or not you opt in to marketing. Promotional email is optional and separate. You can update communication preferences in your profile, and marketing emails include an unsubscribe link.

We ask for a phone number so we can reach you about a delivery if we need to. We do not currently send text messages.

6. Account responsibilities

You are responsible for keeping your account information accurate and for protecting your password. If you believe your account has been used without permission, contact us promptly.

7. Availability and changes

We may update menus, prices, delivery areas, delivery dates, capacity limits, policies, or these terms at any time. If a change materially affects an existing paid order, we will make reasonable efforts to contact you or provide an appropriate remedy.

8. Contact

Questions about these terms, cancellations, refunds, or an order? Reach us through our contact page, at adomville2@gmail.com, at (816) 808-4330, or by mail at 106 SW Donovan Rd., Lee's Summit, MO 64063.